Division 4.1 OBLIGATIONS OF THE SERVICE PROVIDER (OSP)
The Service Provider shall:
Table 6
Obligations of the Service Provider (OSP)
| [OSP1] | Operate the CCN/CSI network infrastructure in order to achieve the Service Levels described in section 8. |
| [OSP2] | Select the various CCN/CSI Infrastructure and Software components. |
| [OSP3] | Provide Hardware and Software maintenance for the DG TAXUD CCN infrastructure equipment (e.g. CCN Gateways) installed at the Service Requesters premises as well as the central CCN Mail III servers. |
| [OSP4] | Provide monitoring of the DG TAXUD CCN Infrastructure equipment installed at the Service Requesters premises. |
| [OSP5] | Manage the CCN/CSI audit files. |
| [OSP6] | Manage the CCN/CSI addressing plan. |
| [OSP7] | Respect the rules and recommendations put forward in the ‘Security documents’:
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| [OSP8] | From time to time, the Service Requester needs to make sure that the network availability will not be reduced due to maintenance or other expected unavailability's. In that case, the Service Requester will notify the Service Provider at least 1 month in advance. If the Service Requester cannot respect this delay, DG TAXUD will arbitrate the situation. |
| [OSP9] | All software licenses running on the CCN gateways will be provided by DG TAXUD. |
| [OSP10] | Respect the CCN/CSI site backup policy (cfr. RD2). |
| [OSP11] | Audit the system as defined in RD2. |
| [OSP12] | Regularly proceed with the System Security Checkup as defined in RD2. |